Regardless of the business that you have, today’s competitive environment requires your company to be
more agile and ready-to-react 24 hours a day, 7 days a week. From this perspective, having a mobile-
first approach for task fulfillment can be a unique business differentiator to help deliver an incredible
experience to your customers.
Today, all of the tools that you need in order to run a business – from data storage, to customer
management, to orders and client support – are available on mobile devices. Your smartphone and
tablet are more than just cool gadgets; they are your always ready personal assistants in your pocket.
We have picked out some cool tools that you can use to run your business from a mobile device,
covering the five main cores of business.
1. Data storage and management
Being able to reach your centralized data from anywhere and at anytime allows you to be
independent from your main office location and enables flexible time management. Some of the
best tools include: Dropbox, OneDrive, Google Drive and SugarSync – these are great tools to
store and manage a “cloud” of all of the important data essential for doing business: contact
info, history of communication, customer profiles, account info and company credentials,
product catalogue, agreement templates, media files, etc.
Regardless of the B2B or B2C business type you run, your successful sales starts with the right
marketing efforts for products or services promotion. Can you do some of them from your
smartphone? Sure, especially when it comes to social media marketing! Install free social media
apps to manage your company profile and ads.
3. Sales & Invoicing
One of every business’s goals is to make some profit. Modern mobile solutions can help you
simplify the process of achieving this goal. For instance, Freshbooks is a great tool if you need
online invoicing, time tracking and expense services, or you can use PayPal to swipe credit cards
to collect payments and scan checks like most banks.
4. Customer support
Stay synchronized with your help desk on the move by using some of these mobile apps:
– GetSatisfaction – an easy-to-use customer community platform for getting feedback from users
and providing technical support.
– SurveyMonkey – a great way to build free surveys to help conduct market research, and keep a
pulse on customers’ desires and satisfaction.
There is no such thing as a businesses without any forms of communication such as phone calls,
video conferencing, text messaging, emailing, ect. However, rather than using several different
devices for all of these forms of communication, you can just use the right apps to manage
various communication channels with the help of Skype, Google hangouts, Facebook
messenger, or the Gmail app.
All of the suggestions above are great tools for managing particular tasks, but unfortunately, you can’t
integrate all of them to get a comprehensive view of your business. In order to receive an all-in-one
solution to cover business spheres mentioned above and help your business grow, try the bpm’online
CRM app for mobile devices. It has an intuitive and user-friendly interface that allows fast adaptation
and the same user experience no matter what device it is used on, whether it be on a laptop, tablet or